Rimini Street Announces Agreement with Australian Government
Rimini Street, Inc. announced that it has established a new whole-of-government volume sourcing agreement with the Australian Government, which has the potential to generate significant savings on enterprise software support for government. The agreement is part of the government’s agenda to transform ICT procurement to make it simpler, clearer and faster for agencies and industry to transact services.
Chief executive officer of the Australian Government’s Digital Transformation Agency, Mr. Randall Brugeaud, said the agreement with Rimini Street will make it easier and more cost effective for government agencies to access third-party software support for major software products.
“The Digital Transformation Agency continues to expand whole-of-government volume sourcing agreements to ensure that agencies have ready access to the best pricing, terms and conditions that leverage the buying power of government,” said Mr. Brugeaud.
“Government agencies of all sizes now have easier access to an affordable alternative for their enterprise software maintenance and more options to consider in support of the GovERP Initiative,” said Emmanuelle Hose, regional general manager for Australia and New Zealand, Rimini Street. “This agreement provides an opportunity for government organizations to take back control of their IT roadmaps and drive innovation while lowering costs.”
Rimini Street already works with a number of government agencies in Australia, including the NSW Department of Family and Community Services, and the Victorian Government Department of Economic Development, Jobs, Transport and Resources, among others.
All Rimini Street clients, whether private or public organizations, benefit from the Company’s flexible, premium-level enterprise software support model, including its industry-leading Service Level Agreement (SLA) of 15-minute response times for all critical Priority 1 cases, and an assigned Primary Support Engineer (PSE) with an average of 15 years’ experience in their particular enterprise software system. Rimini Street also provides support for a client’s current enterprise software system for a minimum of 15 years from the time that they made the switch.
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